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How can we help you? You can contact us by phone, by email, or by filling out the form at the bottom of this page.

Contact Information

HIPAA Training

5114 Balcones Woods Dr.
Suite 307, #331
Austin, TX 78759

512-402-5963

Hours:

  • Mon10:00 AM - 4:00 PM CST
  • Tue10:00 AM - 4:00 PM CST
  • Wed10:00 AM - 4:00 PM CST
  • Thu10:00 AM - 4:00 PM CST
  • Fri10:00 AM - 4:00 PM CST
  • SatClosed
  • SunClosed

General Inquiries:

info@hipaatraining.com

Contact Form

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Frequently Asked Questions

General

Is your training certified by the government?

The Department of Health and Human Services is responsible for regulating HIPAA, but they have never come out with a training vendor certification process.

So us and all the other vendors have just followed their guidelines. Given that, however, HIPAATraining.com has been in the HIPAA compliance space for over 14+ years and does full compliance not just training so our courses are very comprehensive and among the best out there.

Is this training valid in all states?

Yes HIPAA is a federal regulation so our certification is recognized nationwide in all US states and territories.

What if I don't pass the final exam? Do I have to pay for the training again?

You can take the final exam as many times as you need to pass and you can also take it multiple times if you want to try for a higher score. There is no charge for taking the final exam multiple times. You are guaranteed a certificate when you purchase a course.

Do I need to take the HIPAA Awareness training course, HIPAA Security training course, or both?

Our HIPAA Awareness training course is meant to satsify the training requirement under HIPAA and provides an emphasis on HIPAA Privacy but with an overview of the other parts of HIPAA such as HIPAA Security as well. Everyone must take this course to satisfy the training requirement under HIPAA.

If you are going to be responsible for HIPAA or you are IT staff that will be involved in implementing HIPAA Security compliance at your organization, then you want to take both the HIPAA Awareness and HIPAA Security courses. The HIPAA Security course contains more detailed regulatory information for someone who has to be responsible for HIPAA Security (the IT part of HIPAA).

How long to I have to take the training?

For an individual account, you have up to 90 days from the date of signup to take the training. You can also login and review the training during those 90 days as well. For organizational training accounts there is no expiration date so any seats are good until used.

Do you have an eval program where I could view the training?

We don't offer an official eval program. However, we do offer a free demo of the first lesson on our website and you are welcome to signup for 1 seat to view it in full and if it does not meet your needs you are covered under our full money back guarantee.

Individual Training

What is the cost of training for an individual?

For majority of individuals, they just need the Awareness training which is $29.99 for a 2 year certificate. If you are going to be involved in HIPAA compliance or an IT person then you would take both Awareness and Security courses which is available as a discounted bundle for $49.99.

What course do I need to take?

First you want to choose a category from the Products menu in the upper right. The category you choose will be based on the type of organization you work for. After that everyone will take the Awareness. If you have to have a detailed knowledge of the IT part of HIPAA (only for the HIPAA compliance officer or IT staff) you will also take the additional HIPAA Security training.

Do you offer training that an organization can use to train its employees?

Yes we do. Choose the appropriate organizational category from the top products menu and go the Employee Training section.

Can I train multiple people using an individual account?

No. Only if you have purchased organizational training. Our individual training is licensed to a single individual only.

What if I want to put a different name on the certificate from the information I enter on the registration screen for my billing information?

The name on the certificate is independent of the name you use to register for the course. Our system will actually prompt the end user for their name on the certificate once they pass the final exam so that they can enter it exactly as they want it.

Organizational Training

Do you offer training that an organization can use to train its employees?

Yes we do. Choose the appropriate organizational category from the top products menu and go the Employee Training section.

Who is the organizational training for?

Organizational training is for employers/groups that need to train their employees. It provides a single shared login that all employees can login to as well as group discounts starting at 10 seats and above.

What is the minimum number of seats I need to create a organizational training account?

Two seats. If you need to add licenses in the future, you can do so using the Add More Licenses button when you login to your account.

Can I add seats later on?

Yes. To add additional seats, login to your account and click on the Add More Licenses. There are no contracts and you simply pay as you go very much like a phone card.

If I purchase seats after my initial purchase do I still get a volume discount?

Yes you continue to receive the same discount level on additional seats. So if you bought 25 seats, your pricing would be $23.99 for those 25 seats and also for any future seats you purchased. Additionally, as you continue to purchase seats with us we continue to discount you down in pricing as you hit the new tiers.

Do you offer reporting with the organizational training account so I can tell who has taken the training?

Yes we provide reporting free with the organizational training account. There are two types of reporting that we provide. The first is that you will receive an automatic email copy of each certificate generated under the account. The second is that we provide a real time training log that maintains a training log for you automatically. It will also allow you to regenerate a certificate from that Excel report at anytime in case you lost or misplaced a certificate.

If I am an organization, can I just purchase the training only?

Yes there is no requirement you purchase everything. You can purchase just what you need. So if you already have documents for example, you can just purchase employee training. However, if you are trying to get an organization compliant just know you have to have those other parts to be HIPAA compliant as an organization.

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